Champion user-centered modeling of AI workflows
Focused on human-centered
AI & ML
As AI becomes increasingly integrated into our daily lives, the user experience (UX) becomes critical. A well-defined UX in AI ensures that the technology is intuitive, accessible, and humane, reflecting end-user intent and objective. We are utilizing our expertise in design thinking to implement this across real-world use cases.
HOW WE DO IT
Integrating design thinking into AI solutioning
01
User-centric research
Through rigorous user research, we uncover the “Whys” and “Hows” of your audience. These insights become the foundation for AI solutions that truly serve your users’ needs.
02
Design thinking sessions
Certified design thinkers explore AI solution workflows keeping end-user needs as the pivot. This helps rightsize AI modelling to ensure final solution meets real-world needs.
03
Holistic user journey mapping
Not just touchpoints, our experts visualize the entire user journey to identify possible bottlenecks that ML models can address.
04
Architecting AI workflows
We employ proven methods to outline workflows for your engineers to build AI experiences that answer all possible end user needs.
THE TALKD DIFFERENCE
Putting end users at the heart of your AI journey
Deep user
research
We don’t just assume; we understand and conduct in-depth research to uncover user’s potential pain points during AI interactions.
Design thinking expertise
Design thinking mastery allows us to deeply understand human-ML interactions and prioritize the best possible course of solutioning.
Human-centered approach
At the heart of everything we do lies a human-centered approach. We think of the user first to help you discover your goals regarding AI.
Rapid
validation
Frequent and focused usability testing of workflows for early identification of usability issues and rapid remediation.
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